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Rapid trading / No KYC or sign-up from your users required / 24/7 customer support

FAQ

Will my users have to pay any additional fees when using a SilkByte integration?

No, users will be charged the same fees as they would if they were making a transaction directly through SilkByte.

What is my earning potential as an integration partner?

As an integration partner, you will receive 0.5% of the total transaction volume that goes through your integration.

How can I track my earnings?

Your integration is linked to your Partner account, where all earnings from swaps will be visible under the “Payouts” section.

What cryptocurrency are my earnings paid in?

All integration partner fees are accumulated in Bitcoin (BTC). You can withdraw your earnings anytime by selecting “Get Payout” in your account.

How can my users get support from SilkByte?

Users can contact our support team at support@silkbyte.io for assistance. To ensure quick resolution, they should provide their order number, a transaction link from a block explorer, and any other necessary details. If you prefer to handle user inquiries yourself, we can establish a shared communication channel between your support team and ours. Get in touch to arrange this.

Is swapping through my SilkByte integration secure?

SilkByte is designed to minimize risks associated with third parties. Funds are only under SilkByte’s control for the duration of the exchange process. In the rare event that a swap cannot be completed, we will request a refund address and return the funds.

How fast are swaps processed when using an integration?

Swap speeds depend on the specific cryptocurrency being exchanged and the number of network confirmations required. SilkByte continuously optimizes for faster transaction times, ensuring that integrated swaps process just as quickly as direct transactions on the platform.